Privacy Policy

Thank you for visiting our website. The protection of your privacy is very important to us.
Therefore we want to inform you, how we use your data.

The authority responsible with respect to the Data Protection Act, particularly with respect to the EU General Data Protection Regulation (GDPR), is:

United Concepts AG
Max-Högger-Str. 6
CH-8048 Zürich
Schweiz

Phone:
+41 (0) 44 / 55 22 641

E-Mail:
info@united-city-bikes.com

Authorized representative:
Dirk Kochhan, Board of Directors and Managing Director

Commercial Register

Registered company name: United Concepts AG

Commercial register number: CHE-354.143.493

VAT-Number
CH-020.3.047.062-0

Rights of persons affected

You have the right to exercise the following rights at any time by contacting our data protection officer under the contact information provided at the end of this privacy policy:

Information on any of your personal data that we save and how we process this data.
Correction of any personal data that is incorrect.
Deletion of data that we have saved.
Restriction of data processing, if we are not yet permitted to delete your data due to legal obligations.
Objection against our processing of your data.
Data portability, if you have consented to the processing of your data or have concluded a contract with us
If you have granted us consent, you can revoke this consent at any time with future effect.

You have the right to lodge a complaint with the competent supervisory authority at any time. Your competent supervisory authority will comply with the regulations in effect in your state of residence, at your work, or pertaining to the suspected violation. For a list of competent authorities (for the non-public domain) by country, together with their addresses, click on the following link: https://ec.europa.eu/digital-single-market/en/news/list-personal-data-protection-competent-authorities.

Purposes of the data processing by the authority responsible and third parties

We only process your personal data only for the purposes listed in this privacy policy. Your personal data will not be shared with third parties for purposes other than those listed here. We will only share your personal data with third parties if:

You have expressly granted us consent to do so.
We need to process this data in order to conclude a contract with you.
We need to process this data to comply with legal obligations.
We need to process this data to pursue our legitimate interests and there is no reason to believe that you have an overriding, protectable interest in not disclosing your personal information.

Collection of general data when you visit our website

When you access our website, general information is automatically collected using cookies. This information (server log files) includes the type of browser used, the operating system used, the domain name of your internet service provider, and other similar information. This information consists only of information that cannot be linked your person.

This information is technically necessary, in order to be able to correctly display website content that you have requested, and is mandatory when using the internet. This information is processed specifically for the following purposes:

To guarantee a problem-free connection to the website.
To guarantee the smooth use of our website.
To evaluate system security and stability.
For other administrative purposes.
The processing of your personal data is based on our legitimate interests for the aforementioned purposes of data collection. We do not use your personal data to link to your person. Your data is only received by the authority responsible and, where applicable, a processor.

This type of anonymous information may be statistically evaluated by us, in order to optimize our internet presence and the underlying technology.

Cookies

As with several other websites, we also use so-called “Cookies”. Cookies are small text files that are transferred to your hard drive by a website server. They allow us to automatically receive certain data, such as your IP address, the browser you used, your operating system, and your connection to the internet.

Cookies cannot be used to start programs or transfer viruses to your computer. The cookies contain information that allows us to make your navigation smoother and to properly display the pages on our website.

We never share the data we collect with third parties, nor do we create a link to your personal data without your consent.

It is also possible to access our website without cookies. Internet browsers are generally set to accept cookies. In general, you can opt out of the use of cookies at any time by changing your browser settings. Please use your browser’s help functionality to find out how to change these settings. Please note that some functionality on our website may not work if you deactivate the use of cookies.

Registering on your website

When you register to use our personalized services, we save some personal data, such as your name, address and your contact information, such as your phone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users have the option to change or delete the data they provided when registering at any time, as needed. Naturally, we will provide you with information on any of your personal data that we have saved, at any time. We would be happy to correct or delete this data on request, provided there is no legal duty to keep and retain this data. Should you wish to contact us for any of the aforementioned reasons, please use the contact information provided at the end of this privacy policy.

Provision of fee-based services

In order to be able to provide you with fee-based services, we will need additional information from you, such as payment information, so that we can complete your order. We store this data on our system until the legal retention period applicable to keeping and retaining this information has ended.

SSL Encryption

In order to guarantee the security of your data during data transfer, we use appropriate, state of the art encryption processes (e.g. SSL) via HTTPS.

Comments function

When users leave comments on our website, in addition to saving this information, we also save the time these comments were created and the user name selected by the visitor to our website. This is done for security purposes, as we can be prosecuted for illegal content on our website, even if this content was created by a user.

Newsletter

On the basis of your express consent, we regularly send our newsletter or similar information via e-mail to the e-mail address you provided.

In order to receive our newsletter, all you have to provide is your e-mail address. When you register to receive our newsletter, the data you provided is only used for this purpose. Subscribers can also be informed of conditions pertaining to services or registration via e-mail (for example, changes to our newsletter offering or technical conditions).

To ensure that your registration is effective, we ask that you provide a valid e-mail address. In order to verify that the registration was done by the holder of the e-mail address, we use the “double opt-in” process. For this process, we record the subscription to the newsletter, the sending of a confirmation e-mail and the input of the requested response. No other data is saved. This data is used exclusively to send the newsletter and is not shared with third parties. No data is saved.

You can revoke your consent to having your personal data saved and used for the sending of the newsletter at any time. You can find the link to do so in every newsletter. In addition, you can unsubscribe directly through our website or you can inform us of your wish to do so by using the contact information provided at the end of this privacy policy.

Contact form

By contacting us for any reason, whether via e-mail or by using our contact form, you automatically give us your consent to contact you. You are required to provide us with a valid e-mail address for this purpose. This is used to categorize your query and our response to your query. Any additional information that you provide to us is optional. The information that you provide to us is used for the purposes of processing your request, as well as for possible follow-up queries. After your query has been resolved, all personal data is automatically deleted.

Use of Google Analytics

This website uses Google Analytics, a Google Inc. web analysis service (hereinafter referred to as Google). Google Analytics uses so-called “cookies”, which are text files stored to your computer and that allow your use of our website to be analysed. The information generated through the cookie about your use of this website is generally transferred to a Google server in the USA, where it is saved. However, because IP anonymisation is activated on these websites, your IP address is first shortened by Google within member states of the European Union or in other treaty states of the European Economic Union. Your full IP address is only transferred to a Google server in the USA in exceptional cases, where it is shortened. On behalf of the operator of this website, Google will use this information to assess your use of the website, to create reports on website activities and to provide the website operator with further services linked with the use of the website and the internet. The IP address transmitted from your browser by Google Analytics is not combined with other Google data.

The purpose of this data processing is to evaluate the use of the website and to create reports on activities on the website. Based on the use of the website and the internet, further related services are then provided. The processing is in the legitimate interest of the website operator.

You can prevent cookies from being saved by making the appropriate changes to your browser settings; however, we would like to inform you that you may not be able to fully use all the functions of this website. In addition, you can prevent the collection of the data created by the cookie and the data related to the use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the Google Analytics opt-out browser add-on, available under the following link:https://tools.google.com/dlpage/gaoptout/eula.html

In addition, or as an alternative to the browser add-on, you can prevent Google Analytics from tracking you on our website by clicking this link. This installs an opt-out cookie to your device. This will prevent Google Analytics from collecting data for this website and this browser in the future, as long as the cookie is installed in your browser.

This website uses Adobe Analytics, a web analysis service provided by Adobe Systems Software Ireland Limited (hereinafter referred to as “Adobe”). Adobe Analytics uses so-called “cookies”, which are text files stored to your computer and that allow your use of our website to be analysed. If a tracking data set is transmitted to the Adobe data centre from the browser of a website user, this will safeguard the service settings undertaken by us that anonymises the IP address prior to geo-location, which means that the last octet of your IP address is replaced by zeroes. Before the tracking package is saved, the IP address is replaced by individual generic IP addresses.

On behalf of the operator of this website, Adobe will use this information to assess the user’s use of the website, to create reports on website activities and to provide the website operator with further services related to the use of the website and the internet. The IP address transmitted from your browser by Adobe Analytics is not combined with other Google data.

You can prevent cookies from being saved by making the appropriate changes to your browser settings. However, we would like to inform you that you may not be able to fully use all the functions of this website should you choose to opt out of cookies. In addition, users can prevent the collection of the data created by the cookie and the data related to the use of the website (including their IP address) by Adobe as well as the processing of this data by Adobe by downloading and installing the browser plug in available under the following link:https://www.adobe.com/privacy/opt-out.html

Analysis by WiredMinds

Our website uses tracking pixel technology by WiredMinds AG (https://www.wiredminds.de/en/) to analyse user behaviour.

As a part of this process, data is collected, processed and saved, and this is used to create a pseudonymised usage profile. Whenever possible and effective, these usage profiles are fully anonymised. Cookies can be used for this purpose. Cookies are small text files that are saved in the user’s internet browser and used to recognize the internet browser. The collected data, which can also contain personal data, is transferred to WiredMinds or collected directly by WiredMinds. WiredMinds can use information that is created through website visits to create anonymised usage profiles. Data acquired in this way is not used to personally link the visitor to this website without the express consent of the data subject, and it is not combined with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymised immediately by deleting the last number block.

You can reject the collection and processing and saving of data at any time with future effect by clicking onExclude from trackingon the WiredMinds privacy policy page, found here:https://www.wiredminds.de/en/privacy-statement/

Use of script libraries (Google Webfonts)

In order to be able to provide a graphically correct display of our content across all browsers, we use script libraries on our website, as well as font libraries such as Google Webfontshttps://fonts.google.com/.Google Webfonts are used to avoid multiple loading to your browser cache. If your browser does not support Google Webfonts or denies access, content will be displayed using a standard font.

The calling of script libraries or font libraries automatically initiates a connection to the operator of the library. In theory, it is thereby possible (however, it is currently also unclear whether and to what purpose) that the operators of the respective libraries will collect data.

For the data protection guidelines of the library operator Google, click here:https://www.google.com/policies/privacy/

Use of Adobe Typkit

We use Adobe Typekit for the graphic design of our website. Typekit is a service provided by Adobe Systems Software Ireland Ltd. that allows us to access a font library. In order to link to the fonts we use, your browser has to create a link to an Adobe service in the USA and download the font required for our website. This informs Adobe that our website was accessed from your IP address. For more information on Adobe Typekit, see Adobe’s privacy policy, accessible through the following link:www.adobe.com/privacy/typekit.html

Embedded Youtube Videos

We embed YouTube videos on some of our websites. The operator of the respective plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page that has a YouTube plug-in, a link will be created to the YouTube servers. This informs YouTube of which pages you are browsing. If you are logged into your YouTube account, YouTube can connect your browsing behaviour to your personal identity. You can prevent this by first logging out of your YouTube account.

If you start a YouTube video, the provider will set cookies that collect information on usage behaviour

If you have deactivated the saving of cookies for the Google ad programme, you will not have to worry about these cookies when viewing YouTube videos. However, YouTube also collects usage data that is not connected to your person in other cookies. If you would like to prevent this, you have to block the saving of cookies to your browser.

You can find additional information on YouTube’s data protection measures through the provider’s privacy policy:https://policies.google.com/privacy

Use of Google Remarketing

This website uses Google Inc.’s remarketing functionality. This is used to display targeted advertising to website visitors within the Google advertising network. A so-called cookie is saved to the website user which makes it possible to recognise the user when s/he accesses websites that belong to the Google advertising network. Advertisements can be displayed to the user that contain content that the user has previously accessed on websites that use Google’s remarketing functionality.

Based on the user’s specifications, Google does not record any personal data as a part of this process. However, if you do not want to receive personalised advertising through Google, you can opt out by changing the corresponding settings under https://adssettings.google.com/authenticated. Alternately, you can deactivate the use of cookies for interest-based advertising through the network advertising initiative by following the instructions athttp:// www.networkadvertising.org/managing/opt_out.asp.

Changes to our privacy policy

We reserve the right to modify this privacy policy so that it always corresponds to the current legal requirements or in order to implement changes to our services in the privacy policy, such as when we introduce new services. When you return to our website, the new privacy policy will apply.

Questions to the data protection officer

If you have questions regarding data protection, please send us an e-mail or contact the data protection officer for our organization directly:

This privacy policy was created using the activeMind AG privacy policy generator.

Contact for questions regarding out privacy policy,
or our data processing:

United Concepts AG
Max-Högger-Str. 6
CH-8048 Zürich
Schweiz
+41 (0) 44 / 55 22 641
info@united-city-bikes.com